We are taking online orders up until 12pm on Tuesday 22nd December 2020. Orders will be dispatched via our courier DHL on a next day delivery service. Please note items on backorder will not be dispatched.
England, Scotland & Wales (Standard delivery)
Orders under £50 are subject to a delivery charge of £5.95.
Orders over £50 are subject to Free delivery any where in the UK. Standard delivery is between 2 and 5 working days from placement of order, however, if you require your order more urgently please contact us to confirm.
*Orders being dispatched on a Friday will be delivered in the UK on a Monday and not a Saturday.
Ireland (3-5 days)
£15 delivery charge per order
Deliveries to overseas countries will be charged at the standard British Post office parcel rates.
If you wish to have your goods delivered internationally we are more than happy to do this. Due to the variations in shipping prices we take each order on an individual basis. If you email your order to email@example.com together with a full delivery address we will source the cheapest shipping option and advise accordingly.
Return or exchange
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / colour if preferred. Some products are non-returnable. Please note:
• The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
• The cost of returning the item to us is your responsibility.
• The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.
If the item you received is faulty, please contact us immediately quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 14 days from receipt of the faulty item to return it to us.
For all delivery and returns enquiries and to track an order please contact:
T. 01638 741611
Or email firstname.lastname@example.org